A CarZ franchise offers you the best of both worlds – a business of your own in a fast-growing market backed by an organization dedicated to enabling your success. As a CarZ Franchisee, you’ll live your dream of career independence with the resources and the strength of a brand with the ability to do things different and better. You get unparalleled marketing, franchising, and operational support.

Here are just a few areas where CarZ will support you:

High Quality Parts

• Identification of your initial spare parts & consumables inventory
• Identification of brands of parts for various makes & models that are proven globally
• Procurement of parts on an on-going basis
• Cataloging of part data (part no., name, application, purchase price, source, sell price etc.)
• Identification of variances and common parts across models
• Planning of inventory for optimal operational efficiency

Training: Technology, Sales, Operations

• Sales & Operational training for Service Advisors, Facility Managers, Customer Relations Executives
• Technology, diagnosis & service procedures training for technicians
• Training in the proper use of equipment, safety guidelines & procedures
• Includes both class-room and shop floor experience

Standard Operating Procedures

• Guidelines for effective running of a best-in-class car service facility developed by benchmarking the best in the service industry and refining them to comply with Indian conditions
• Includes guidelines on Service Policy, Service Operations, Customer Relations & Audit Procedures
• Topics covered include: Marketing, Appointment confirmation, Reception, RO writing, Production, Quality Control, Delivery, Post-Service Follow-up, Customer Complaint Handling, Parts Ordering, Vehicle Movement Policy, Audit procedures and guidelines, HR policy, Employee job descriptions, incentive schemes
• Formats for reports and reporting metrics based on industry standards

Advanced Diagnostic & Repair Technology

• Nuances of automotive systems and variant technologies
• Right special tools required to service various makes & models of vehicles
• Up-to-date repair guides, service interval schedules and On-Board Diagnostic Scanners for Asian, European and American models

Marketing, Advertising, Brand Building

• Access to promotional materials: signage, brochures, hoardings, banners, news-paper inserts and a variety Promotional Material of other print & electronic media
• Design and propagation of promotional programs such as discount coupons, promotions on labour and parts, introductory offers, co-promotion activities, exchange offers, fleet management programs etc.
• Design of dress materials, identity cards and various print material required for operations.

Complete Startup Operational Support

• Set up of business, planning of legal entity.
• Required operational, legal, regulatory and compliance requirements.

Information Systems

• Best-in-class software & information systems to manage estimation, job order, execution, parts & consumables catalogs with purchase & sell price, inventory management, Flat Rate Timing, labour rates, services list, customer data, vehicle service history, personnel, day-to-day accounting and reporting functions.
• Website with dedicated sections to promote your specific location.

Infrastructure Design & Facility Planning

• Analysis of location suitability
• Capital planning
• Design of facility
• Planning for personnel and skill sets required
• Planning for tools, equipment, initial parts & consumables inventory including assistance with procurement